Our goal is to minimize the technical skills you need for the day-to-day work of creating your content and running your website. Because Percussion CMS was designed with the marketer in mind, we ensure you launch fully in control and with total ownership of your website and content.

We believe in making our customers self-sufficient, so in every implementation, our goal is to keep you confident and in control long past the launch date.

What Is Coaching?

Coaching is all about making you more effective on the web. Whether your chief responsibility is design, site administration, or website content, our best practice coaches will teach you how to use Percussion through hands-on sessions dedicated to your website and goals. There’s no one-size-fits-all training. Every step is tailored to your website and how you’re going to use it.

Customer Success at Percussion

After launch, you can access ongoing support from our customer support team and fellow customers in our active customer community. You can also share ideas, implementation tips, and learn best practices.

With new releases of Percussion CMS coming out every two months, new features and enhancements are always being added—most of them inspired by customer requests. We also provide webinars, white papers, and workshops to help our customers develop additional knowledge and skills to become more effective web marketers.