Professional Services

Percussion Professional Service provides state-of-the-art business solutions to our customers in the areas of Web Content Management, Online and Interactive Marketing, e-Commerce and technology integration. We accomplish this by augmenting our innovative products with our industry expertise to provide our customers with a solution to ensure their success.

Organization: Percussion Professional Services are available worldwide, from our North American headquarters outside of Boston, Massachusetts, to our European headquarters in London, England. The Professional Services organization is comprised of dedicated and skilled professionals, averaging 7 - 10 years of industry experience, committed to partnering with your company to achieve success.

Empowerment: Our "knowledge transfer" approach to Web projects is the hallmark of Percussion Professional Services engagements. We work with the customer to design solutions to meet your business objectives, then train your own WCM implementers, or your partner implementers and involve them throughout the initial implementation.  This results in not only improved time-to-market for the initial project, but enables you to be more self-sufficient.  This ability to learn and grow without constant dependency on vendor services is a critical need in today's ever-changing Web environment.  

Methodology: Percussion Professional Services utilizes rapid application development (RAD) and joint application development (JAD) methodologies to engage the customer in the entire development process. We believe that by working WITH the client to understand not just their technological needs but their overall business needs, we can help our clients achieve the maximum possible success.

Expertise: Percussion Professional Services is a consulting organization with expertise in the following areas:

• Web Content Management including: Information Architecture, Workflow, Content Modeling
• Web Development including: DHTML/xHTML, AJAX
• Application Integration including: Web Services, RDBMS
• New Channels, Rich Media, XML/XSL