Follow On Services

Percussion Professional Services strives to provide a range of Follow On Services for existing customers:

Implementation Assistance 

For customers who seek to implement the Percussion CM System under direct guidance or perhaps want help in tackling a complex need, one or more Percussion consultants will work side-by-side with your team members, guiding them through the process and imparting insights that will speed implementation, and ultimately Time to Success. Each engagement is scoped to fit the needs of the task at hand and always staffed with experienced Percussion Professional Services consultants.

CM Architecture and Design 

We provide guidance and experience based best practices to organizations with large and diverse content management needs. Working with the various groups, units, partners, and internal organizations to uncover enterprise scope and needs Percussion Professional Services helps define the right fit for the CM System within your larger enterprise architecture. We help discern high-level project goals, possible hurdles, and integration with other components in the architectural environment, mapping these findings into a cohesive approach to deploying the Percussion CM System.

Reviews of Existing Implementations 

Percussion Professional Services provides many of its customers with an assessment of their existing implementation. These engagements are designed to fit our customer’s needs and ensure its continuing suitability. Example lines of inquiry include assessments of 3rd party development, upgrade estimates and evaluation of any customization, and reassessments of business needs in light of changes in the market of organization.