Misys Implements Percussion Software’s Rhythmyx ECM Solution at Heart of Online Architecture Overhaul
Rhythmyx provides content management platform for multiple websites and enterprise portal
London, UK - 27 July 2005 - Misys Plc, one of the world's largest software products companies, has implemented Rhythmyx Enterprise Content Management System (ECM) from Percussion Software to support re-engineering of the IT infrastructure behind the company's web-based information assets. In the first stage of a comprehensive re-engineering programme, Rhythmyx has been used to bring management of the company's public websites- including misys.com - back in-house, replacing a third party hosted solution.
Misys partners with its customers to deliver outstanding IT solutions to the international banking, US healthcare and UK financial services markets. Employing over 6,500 people worldwide who serve physicians, banking and securities customers, hospitals and homecare agencies, insurance brokers and Independent Financial Advisers, the company's information management needs are extensive.
From the outset of the re-engineering programme, the Internet strategy team realised the need to select both a CMS solution and an enterprise portal if the company's goals were to be met. John Brocking, Internet strategy manager, realised early that the most important thing was to get the underlying infrastrcture right. By building a strong CM platform, forward investment in look and feel would derive maximum benefits. Misys is now engaged with Fahrenheit 212, the Saatchi and Saatchi subsidiary, to provide the look and feel that it needs to crystalise its position as one of the world's 10 largest software companies and is looking forward to the relaunch on the 5th of September, coinciding with the most important event of the banking software calendar - Sibos.
Having deployed Rhythmyx to manage all public sites, Misys is now implementing the second phase of its re-engineering project, integrating Rhythmyx with the Plumtree portal to aggregate information across the business and provide a single view of content for Misys employees. The third and final stage of the project is to make content available from the CRM system, including the technical support system and the knowledge base, through a new client portal powered by Rhythmyx and Plumtree.
One of the key reasons Misys chose Rhythmyx was the solution's De-Coupled Delivery architecture, which enables Misys to publish content optimally into their Plumtree portal, without having to modify the portal itself. De-Coupled Delivery also allows Misys to build and integrate new sites without having to buy additional licenses. In implementing Rhythmyx, Misys is enjoying a host of advantages, including the savings realised from moving the public websites back in-house. Brocking and his team are also enjoying the benefits of the solution's Impact Analysis feature, a key differentiator in the ECM market: "Our staff appreciates the ability to understand the effect of content edits across multiple information locations, including where each piece of content is used and the impact of related links in a single view," comments Brocking.
The implementation of Rhythmyx is also delivering bottom-line savings for Misys; the Active Assembly capability (which allows non-technical Misys staff to reuse content by easily arranging content and adjusting page layouts to suit specific audiences) avoids costly and time-consuming template redesigns.
Having successfully implemented Rhythmyx for the Company's public facing sites, Misys is now looking at delivering a client portal through Plumtree using Rhythmyx to manage content. This, following on from the use of Rhythmyx to open up a variety of information sources to Misys staff via the Plumtree portal, will complete the company's goal of providing internal and external audiences with access to multiple information sources via a single point of entry. According to Brocking, the value of Rhythmyx is beyond doubt. "The first stages of our re-engineering programme have proved very successful. The capabilities which led us to select Rhythmyx, namely its ease of use, technical fit and De-Coupled Delivery capability, have been proven at the sharp end of our ambitious web development project."
A robust enterprise content management solution, Rhythmyx manages web content, documents, digital assets, portal content and scanned images. The solution offers rich functionality out-of-the-box, (allowing customisation to be focused on meeting specific needs) and easy on-going administration by IT staff. By delivering a range of pre-built application functionality through Rhythmyx FastForward for Web Content Management (WCM), Rhythmyx allows organisations to implement the functionality they need today, whilst ensuring that they can meet tomorrow's needs with an extensible, standards-based architecture. With the industry's only De-Coupled Delivery architecture, Intelligent Relationships and Active Assembly, Rhythmyx solves the key content management challenges of enabling true content reuse and cost-effective multi-channel delivery.
Joseph Wykes, managing director, European operations, Percussion Software: "The implementation of Rhythmyx by Misys is yet another endorsement of the capabilities and qualities of this award-winning ECM solution and underlines its position as a great fit for companies with Microsoft environments. We are delighted that our ECM solution has enabled Misys to successfully revise its online architecture and eagerly anticipate the success of future projects at Misys."
About Misys
Misys plc, the global software products and solutions company, serves customers in the international banking and securities, US healthcare, and UK general insurance industries. Through a wholly owned subsidiary, Sesame, it also provides business process outsourcing services to independent financial advisers (IFAs) in the UK. Misys partners with its customers to deliver outstanding IT solutions to essential industries and employs more than 6,100 people internationally. For more information, visit www.misys.com