Percussion Software Chosen by ARM for New Website
Percussion's Rhythmyx Enterprise Content Management System is being used on ARM's new website to facilitate knowledge sharing
LONDON - 12 January , 2004 -Percussion Software, the first ECM vendor to combine cost-effective, multi-channel delivery and efficient content reuse, today announced that ARM, [(LSE:ARM); (Nasdaq:ARMHY)], has implemented the Rhythmyx content management system (CMS) to facilitate knowledge and information sharing through their website.
ARM, the industry's leading provider of microprocessor technology, required a content management system that would drive customer satisfaction through the delivery of fast and accurate information on their website.
"Today a high percentage of communication is done through the Internet, and many of our customers use our website to download documentation, learn more about our new products, and find out more about our business model," said Tiago Alves, direct channel marketing manager, ARM. "Rhythmyx has enabled us to implement a new design and navigational structure on our website which ensures that our customers can easily access all the information they need."
ARM started the Rhythmyx implementation, and plans to extend the system to all business users until they have a complete CMS solution.
"Ensuring that time-critical information reaches the right people at the right time is essential for businesses such as ARM," said Joseph Wykes, managing director, Percussion Software. "In a fast and challenging environment, effective content management is key and can help ensure organisations maintain a competitive position in the market. Rhythmyx has provided ARM with a solution that can propel its business growth and further customer satisfaction."